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Active vacancy Applications close 30 November 2026.

Service Coordinator

Location
Ludhiana, Punjab
Employment
Full-time · Office-based, Ludhiana
Experience
1–4 years

Keep customer service requests moving: log every request, assign it to the right technician or engineer, and follow it through to closure.

Responsibilities

  • Log incoming service and maintenance requests from customers.
  • Assign work and schedule visits with technicians and engineers.
  • Follow up pending work, spare parts and customer confirmations until each request is closed.
  • Keep customers informed and maintain service records.
  • Prepare regular reports on open and closed service requests.

What we look for

  • 1–4 years in service coordination, customer support or a back-office role.
  • Clear spoken and written communication, and MS Excel.
  • Organised follow-up across several people and deadlines.

Preferred

  • Experience with electrical, HVAC, fire, solar or other technical service teams.

Compensation is discussed at interview and confirmed in writing in the offer letter.

How to apply

Use the form below — it opens with this vacancy selected. Upload your CV (PDF or DOCX, up to 10 MB) or share a link to it. You get a reference number straight away; HR and the hiring manager review every application.

Step 1 of 2 · about two minutes

Your CV (recommended)

We use these details only to review this application and contact you about it. They are stored in a private register that only the relevant SEPL team can open, and are not shared outside the company or used for marketing. You can ask us to correct or delete them at any time by writing to the address in our privacy policy.

ONE PARTNER. END TO END. You focus on your business — we handle the rest.
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